Delivery
All digital goods and services will be delivered electronically. You will not receive physical items like a hard drive or USB drive. Once you have placed your order, we will contact you via WhatsApp within 1-2 business days for remote installation or send you a download link. Read delivery information for more details.
It all depends on the size of the files and the speed of your internet connection. Installation can take anywhere from 15 minutes to a couple of days. Rest assured that we will take care of everything so you can leave your device aside and work on other more important tasks. We advise you to leave your laptop charging and connected to fast and stable internet to avoid any interruption that could severely delay installation progress.
Warranty and Returns
We will provide technical support, troubleshooting and maintenance services for 6 months, as of the date of delivery, unless otherwise agreed. Customers under warranty can expect readily available technical support in the case of software malfunction, for FREE in most cases unless stated otherwise. Read warranty for more details.
Short answer, no. However, there are exceptions. Please read refund/return policy.
Yes, please read return/refund policy
Technical Support
Yes! Customers under warranty can expect readily available technical support in the case of any software issues, for FREE in most cases unless stated otherwise. This includes advice, troubleshooting, repair and maintenance to ensure your software continue working properly. Technical support does NOT include training.
Help is readily available for customers under warranty. Technical support is offered via WhatsApp ONLY due to the ease of sending texts, pictures and videos. Please read tech support.
Miscellaneous
Teamviewer is a remote access and control computer software. We need it to remotely access your computer so we can install or repair software on your computer without being physically present. On your computer, use the download link provided [Teamviewer] to download Teamviewer QuickSupport. Select the correct operating system and follow the prompts to install Teamviewer. Please read delivery information.
We work 24/7 and will answer any messages as soon as possible. Remote installation can be scheduled at a time that is convenient for both parties.
Yes, we accept secure payment methods such as Paypal, credit and debit cards. Yes, our website is perfectly safe. We take your privacy very seriously and we do not store your payment information.
If price is your only concern, then absolutely go for the cheaper options. There are plenty of sellers offering software installation cheaper than us. What we strive to offer is the best experience, service and value. At Autodiagnosoft, customer satisfaction is paramount. Our team of expert technicians and engineers, with vast industry experience, provides unparalleled knowledge and support, available 7 days a week. We offer stress-free, remote installation and maintenance, ensuring your systems run perfectly without delay. Unlike cheaper alternatives, we guarantee prompt and professional service, an extensive library of software solutions, and most importantly, continuous remote support for six months post-installation. Trust us to keep your software running smoothly, allowing you to focus on what matters most.